Your maid will be employed under you on a 2-year contractual basis and a mutual agreement between you and your maid as well as the latest governmental rules and regulations, she can work for you for unlimited years (indefinitely).
As an employer, you are responsible for the welfare of your assigned maid. That includes :
You will also be governed by the terms & condition of maid employment by the Immigration Dept of Malaysia.
Firstly, identify if the requested tasks or the treatments towards the maid from family members are :
to the maid. Despite being from another country, Maids are still human beings, and when their culture, dignity, or safety is being threatened. It is understandable behaviour to retaliate. Additionally, we provide free consultation and re-training to assist you in handling your maid. Otherwise, should the maid still be under their 3-months warranty period, you are eligible to replace your existing maid with another.
As an employer, try to see your maid as another person here to help you with your daily household tasks instead of your employee. That said, you are not allowed to :